What do you mean you havent subscribed to your #SENSUALCAREBOX yet? Save yourself the hassel of having to restock on your favorite products. This surprise box is filled with quality, all natural products! Each month I will send your box with 4-5 full size products chosen at random & based on best sellers. Thats not it! I am also including 1-2 more surprises that I guess you just have to subscribe to see!
Our #SENSUALCAREBOX and individual products are not eligible for refunds or returns. If you have concerns about the #SENSUALCAREBOX you have received, Contact Us. We will work with you to address your concerns.
Due to COVID-19 orders may take longer than usual to receive due to USPS experiencing high order volumes.
Shipping & Processing are two different things. Shipping time is how long it will take the post office to deliver your package once we give it to them, while processing is how long it will take us to prepare the order to give to the post office. Please note that these products are artisan and hand-made so they take time to make, package and ship. Preparation & processing can take about 7-10 business days.
Please allow additional 2-4 days processing for major holidays and severe weather changes.
Please allow up to 24-48hours for email responses and up to 72 hours or more during holidays.
- Once your order is shipped you will be notified via email or SMS text confirmation (depending on which you placed as your primary contact at checkout). Once we are ready to ship your order you will receive a tracking number either via email or text. If you do not see a tracking information please check your spam folder in your email as well as your text message history.
- If you, the consumer, made an error on your shipping info and your package is returned it is your responsibility to pay for the return shipping costs again. If your package is returned due to non-signature or unclaimed package it is your responsibility to pay for return shipping costs.
- Once your order has shipped and tracked, Sensual Fruits Wellness is not responsible for lost, stolen, or damaged products while in transit. If your package is lost, stolen, or damaged please contact USPS to so they can reimburse you.